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How To Create an Intelligent Chatbot in Python Using the spaCy NLP Library Next, you need to create a proper dialogue flow to handle the strands of conversation. User intent and entities are key parts of building an intelligent chatbot. So, you need to define the intents and entities your chatbot can recognize. The key …

Zendesk vs Intercom: Which is better?

Connect your Intercom to Zendesk integration in 2 minutes When comparing the reporting and analytics features of Zendesk and Intercom, both platforms offer robust tools, but with distinct focuses and functionalities. Choosing the right customer service platform is pivotal for enhancing business-client interactions. In this context, Zendesk and Intercom emerge as key contenders, each offering …